Leading companies trust in moveXM
Your requirements are unique. moveXM has the right solution.
Always part of moveXM: first-class services and consulting
We won't leave you on your own.
- Benefit from comprehensive onboarding, in which we put you on the right track strategically and operationally
- As part of our "moveXM Hyper Care" service, we provide you with particularly close support at the beginning - for a smooth start-up phase
- Take advantage of our training and consulting services at any time
- Get yourself and your team certified - with the training programme offered by our accredited partner CX University
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Data safety and quality guaranteed
- HOSTED & MADE IN GERMANY
- DATA STORAGE IN GERMANY
- CERTIFIED DATA SECURITY ISO 27001
- CERTIFIED QUALITY CONTROL ISO 9001:2015
Automatic evaluation of feedback
Save valuable working time with AI
moveXM Assistant supports you in analysing data, saving you time and resources:
- Text comments are automatically classified according to sentiment and topic. This means you can always see the most pressing topics at a glance
- With one click, moveXM Assistant summarises hundreds of text comments into three central points for you
- A further click generates directly tailored suggestions for improvement for your company
Your advantages of feedback management powered by AI
Higher efficiency, lower costs
Save working time with automation. Concentrate on the essentials: Improving customer and employee satisfaction
Increase customer and employee loyalty
Increase the loyalty of your customers and employees with personalised communication
Meaningful insights in record time
Gain insights easier than ever before with 1-click summaries and automatically generated suggestions for improvement
Lasting improvement
Benefit from best practices and recommendations for action that are tailored to your individual use case. Solve challenges sustainably
Customer journey orchestration
Improve the customer journey with pinpoint accuracy
- Uncover the points in the customer journey at which you are losing customers
- Improve the touchpoints with the greatest need for action in a targeted manner
- Increase efficiency with AI-generated insights and improvement measures
- Track the impact of improvement measures and actively manage their effectiveness
moveXM integrations
Seamless integration into your IT landscape
The interfaces of moveXM allow you to seamlessly bring together data from various sources, including CRM systems, eCommerce platforms and social media. This creates a comprehensive picture of the customer experience with minimal manual effort. With moveXM, you get exactly the insights you need to optimise your services in record time.
Much more than just software
Reliable collaboration from the very first conversation
- Discuss your concerns with your personal contact person at any time
- Benefit from comprehensive onboarding, in which we get you up to speed technically and strategically
- Expand your knowledge and that of your team with accredited courses from our partner CX University
- Book training courses on all aspects of feedback management with our in-house experts at any time
- Access our comprehensive wiki 24/7
Free of charge. Tailored to your needs. No Strings Attached.
Together we will find your perfect solution
